Benefits for customers
Business Driver adds a new dimension to the customer relationship and the way you take care of your customer’s needs.
If the relation with your customers is built on trust, you’ll love to grant them a superior level of trasparency giving them access to your extranet.
In this way they can be involved in the project development which means better engagement and collaboration.
For each customer you can create one or more user account and also associate each one to different projects.
Your customer’s accounts may be able to:
- Collaborate on projects
- Get support with Trouble Ticketing system
- View payments and download pdf invoice
For each project customer can:
- Access to project information
- Create tasks
- Upload project files and documents (this eliminate the necessity to send large attachment by e-mail and help toh ave centrally organized place for project files)
- Add shared link and note
- Open/reply trouble tickets
- Receive e-mail notification
- Participate to project’s discussions
- Collaborate on text with whiteboard
- View cost and expenses
- View and download project invoices